Cancellation and Change Policy

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Delta Vacations Domestic (US50) and Latin America Deposit and Payment Options – All fees indicated are per person.
	Outside of 41 Days Prior to Departure	31-40 Days Prior to Departure	0-30 Days Prior to Departure
Deposit and Payment Options		Hold: 24-hour hold is allowed. Full payment is due within 24 hours or the booking will be cancelled.	Hold: N/A
		New: Sandals Resorts, Beaches Resorts or Grand Pineapple Resorts, or all resorts and hotels in Tahiti: Payment is due at the time of booking.
	Confirm: Deposit is due by 9 pm CT on the 3rd day after the booking is created. Final payment is due 31 days prior to travel.	Confirm: N/A	Confirm: N/A
	Guarantee: Full payment is due at the time of booking.
All other Destinations Deposit and Payment Options – All fees indicated are per person.
	Outside of 31 Days Prior to Departure	11-31 Days Prior to Departure	0-10 Days Prior to Departure
Deposit and Payment Options		Hold: 24-hour hold is allowed. Full payment is due within 24 hours or the booking will be cancelled.	Hold: N/A
		New: Sandals Resorts, Beaches Resorts or Grand Pineapple Resorts, or all resorts and hotels in Tahiti: Payment is due at the time of booking.
	Confirm: Deposit is due by 9pm CT on the 3rd day after the booking is created. Final payment is due 31 days prior to travel.	Confirm: N/A	Confirm: N/A
	Guarantee: Full payment is due at the time of booking.
Deposit & Payment Options Terms & Conditions Some published airfares may require instant purchase and will be identified during the booking process. Hotels and suppliers may have more restrictive rules for holidays and special packages. Special payment policies may apply. If purchased, Travel Protection Premiums and other Nonrefundable items will be collected in addition to deposit amounts above. Accepted forms of payment: American Express, Visa, MasterCard, Discover, and Diner’s Club, including Carte Blanche credit cards. Delta Vacations gift cards or travel certificates. Delta Air Lines eGifts and gift cards (limit of five (5) Delta gift cards can be applied to a booking). Delta-issued Transportation Credit Vouchers (TCV), Miscellaneous Charge Orders (MCO), and Electronic Credit Vouchers (ECV/E-TCV) will be accepted as payment towards the air portion of Delta Vacations package, as long as travel begins on or before one year from the issue date and in accordance with terms and conditions on the certificate/voucher. To redeem these, you must: Call Delta Vacations’ Customer Engagement Center to make your reservation and indicate that you are using one of these Delta-issued options as a form of payment (these cannot be redeemed via the website); Provide the reference number, certificate number and/or redemption code at time of reservation (for electronic versions); OR, Submit the original paper document to Delta Vacations within five days of booking the reservation (for paper document). Delta Vacations also accepts Electronic Denied Compensation Credit Vouchers for the air portion of Delta Vacations packages. To redeem these, you must: Call Delta Vacations Reservations to make your reservation and indicate that you are using an Electronic Denied Compensation Credit Voucher (these cannot be redeemed via the website). Provide the Reference number, Certificate number and/or Redemption Code at time of reservation NOTE: Agency-issued MCOs or ARC Tour Orders are NOT accepted as a form of payment for Delta Vacations packages.

Cancellation & Change Policy

The following are per-person cancellation fees; additional charges may be assessed by Delta Vacations suppliers.

Cancel/Change Penalties All fees indicated are per person
Reservation Type and Components		31 or More Days Prior to Departure		11-30 Days Prior to Departure	4-10 Days Prior to Departure	0-3 Days Prior to Departure
Airfare		In the event of a traveler no-show for a flight or in the event of a cancellation occurring after the flight departure time, the traveler will lose any remaining value of the booking.
Flight/Hotel and Hotel only Reservations	Hotel* (with air)	All hotels (except those listed below)	No Penalty	$100 – All destinations	$200 – U.S. and Canada $400 – All other destinations	Nonrefundable
		Sandals Resorts	No Penalty	• Cancellations 30 days or less prior to arrival will be nonrefundable.
		The Islands of Tahiti (all hotels/resorts*) Effective for travel April 1, 2019	No Penalty	• Cancellations 30 days or less prior to arrival will be nonrefundable.
		Beaches Resorts & Grand Pineapple Resorts	No Penalty	• Cancellations 30 days or less prior to arrival are nonrefundable • Revision fee applies if the number of people (adult or child) in the room is reduced: ◦ 30-15 days prior to arrival – $200 per person ◦ 14 days or less prior to arrival – 25% per cancelled person or $750 whichever is less
	Hotel* (without air)	All hotels (except those listed below)	$50	$100 – All destinations	$200 – U.S. and Canada $400 – All other destinations	Nonrefundable
		Sandals Resorts	$50	• Cancellations 30 days or less prior to arrival will be nonrefundable.
		The Islands of Tahiti (all hotels/resorts*) Effective for travel April 1, 2019	$50	• Cancellations 30 days or less prior to arrival will be nonrefundable.
		Beaches Resorts & Grand Pineapple Resorts	$50	• Cancellations 30 days or less prior to arrival are nonrefundable • In addition, at Beaches Resorts, if the number of guests is reduced (regardless of age) in a room, there will be a charge of: ◦ Due to arrive within 30-15 days — 50% of the additional guest’s purchase price for the individual that cancels or; ◦ Due to arrive within 14 days — 100% of the additional guest’s purchase price for the individual that cancels.
	Other refundable items (cars, tours, etc.)		No Penalty			Nonrefundable
	Other nonrefundable items and Travel Protection Plan		Nonrefundable; some exceptions may apply to the Travel Protection Plan Part B policy.

Cancellation & Change Policy Terms & Conditions

Travelers who cancel a trip less than 31 days before departure will receive a credit in the form of a Delta Vacations travel certificate (voucher) for the residual package cost if canceled, less any applicable cancellation fees. Travelers who cancel a trip 31 or more days before departure will receive:
- (i) A credit in the form of a Delta Vacations travel certificate (voucher) equal to the required deposit amount paid by the traveler minus any cancellation fees, and
- (ii) For any amounts actually paid by the traveler in excess of the required deposit amount, a refund to the original form of payment of the excess payment above the required deposit.
- In each case, credit for nonrefundable components will not be issued, and other non-air fees may still apply.
The travel certificate (voucher) will be sent to the agency email on the booking and can be used toward their next trip with Delta Vacations. All travel certificates (vouchers) will have an expiration date one year from the date of issuance of the travel certificate (voucher).

Airfare

Change fees have been eliminated permanently for Delta tickets purchased for travel from the U.S. and Canada to all destinations worldwide, excluding Basic Economy fares. For tickets issued by air carriers other than Delta, change fees will vary based on airfare rules.

*Hotel

A $50 nonrefundable deposit will be charged per person per land-only booking, and will be forfeited in the event of a booking cancellation. Modifications to a booking will not result in an additional deposit.

Some hotel rates may not be nonrefundable. You acknowledge that the booking may be by Travelscape, LLC.
Four or more days prior to departure
- Unless otherwise indicated when booking the hotel, customers may change to a different hotel or change rooms within the same hotel, subject to availability, and the change fee will be waived if the change results in additional hotel revenue being collected.
- If the change does NOT result in a change in hotel price, the fee above will apply.
- Nonrefundable (NR) hotel fees cannot be waived, even when the change results in an increase in the hotel price.
Up to three days prior to departure
- Customers may change room categories within the same hotel, subject to availability, and the change fee will be waived if the change resultsan increase in the hotel price.
- Customers may choose to change to a different hotel, subject to availability. However, the hotel portion is nonrefundable, and customer is responsible for applicable rates for the new hotel.
- Examples of “other nonrefundable items” are train tickets, event or show tickets, theme park passes, etc.

¹Refund = total cost of booking, less fees and nonrefundable services.
²Miles used as payment are refunded as a voucher.

Rules and Restrictions

Additional fees (departure taxes, fuel, surcharges, etc.) may be charged due to changes in regulations and policies.
By purchasing, you agree to receive emails related to your trip with Delta Vacations.

Booking Policies

Reservation Considerations:

The following types of vacation packages are not currently available via this website due to their complexity or special requirements:

Reservations that include stays in more than one city.
Hawaii reservations that include stays on more than one island.
Children under the age of two traveling within the 50 U.S. with a parent or with an adult 18 years of age and older can travel on the adult’s lap free of charge and can be added to your reservation by contacting us at 1-800-727-1111 once you complete your booking online. If there are two or more children under the age of two traveling with the same adult, only one of the children may travel as a lap child. Any additional children are required to purchase a seat. Children under the age of two traveling internationally without a seat (a lap child) are required to purchase a ticket at 10% of the adult base fare, plus applicable taxes and fees. Regardless of your destination, when making your reservation, you should indicate you are traveling with an infant.
Upgrades to first class.
Reservations that require handicap or other special needs requests.
A reservation with more than four rooms/suites/villas, or with more than 9 people, including no more than four children.
Reservations that include an escorted tour.

Note: Delta Vacations does not accept bookings from unaccompanied minors under the age of 15.